Prepare an assessment enquiry
An initial enquiry helps the center understand which assessment you want to ask about. Choose the closest service, explain whether it concerns you or a family member and suggest a preferred date if useful. You do not need to enter a detailed clinical history into this website form.
Understand what the enquiry tool does
The WhatsApp tool prepares a message locally in your browser. Copy the text, open WhatsApp and send it yourself. It does not automatically send a message or reserve an appointment. The team must reply to confirm the professional, time, location and fee.
Where the optional email enquiry form is available, read its information and consent statement before sending your callback details. Avoid including medical records or identity documents. This routine enquiry channel is separate from information provided directly for a clinical assessment.
Before you attend
Ask which professional will see you and what relevant reports or prescriptions to bring. Write down the questions you most want answered. If someone accompanies you, discuss which parts of the conversation you want to share. The guide to the first addiction appointment explains preparation in more detail.
Confirm costs and practical arrangements
Use the fees questions to clarify what the assessment charge includes and whether follow-up or other services are separate. Check Soan Garden directions before travelling. Tell the team about practical requirements early so the arrangements can be confirmed rather than assumed.
If there is immediate danger or an urgent health problem, seek emergency care. A preferred date in a routine enquiry is not a clinical decision about how long it is safe to wait.

